Privacy & Data Protection Policy
At Your Party Sorted, we take the trust of UAE families seriously. This policy explains how we collect, handle, protect, and process your personal information in accordance with UAE Federal Data Protection laws.
1Regulatory Scope & Legal Framework
This Privacy Policy is formulated and enforced pursuant to UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection (“PDPL”) and UAE Federal Decree-Law No. 14 of 2023 regarding Commerce Through Modern Means of Technology (UAE E-Commerce Law).
By accessing yourpartysorted.com (“the Website”), placing orders, or engaging our party styling concierges, you acknowledge and agree to the practices outlined herein.
2Data Controller Identification
The Data Controller responsible for your personal data is:
3Information We Collect
We only collect data necessary to fulfill party bag orders, deliver across the UAE, and provide concierge support:
- Contact Data: Customer full name, email address, and UAE telephone/mobile number for delivery SMS notifications.
- Delivery Address: Emirate (Dubai, Abu Dhabi, Sharjah, etc.), area, street name, villa/apartment/building number, and optional Makani number.
- Order & Customization Data: Bag themes chosen (e.g. Dinosaur, Unicorn, Space, Safari), individual favour selections, and bundle quantities.
- Children's First Names / Ages (Parental Input): If provided by parents or legal guardians for custom bag tags or age-appropriate toy sorting.
- Billing & Payment Verification: Transaction confirmation IDs, billing addresses, and payment status (cardholder details are securely handled by PCI-DSS Level 1 certified gateways).
- Device & Usage Telemetry: Anonymized IP addresses, browser types, session interactions, and device attributes for fraud detection.
Protection of Children's Data & Parental Consent
Our products are designed for little guests, but our website and checkout are intended strictly for adults and parents aged 18 and above. We do not knowingly solicit or collect personal data directly from children under 18 years of age without explicit parental authorization. Any child details (such as a first name for a birthday party bag tag) provided during checkout are deemed to be submitted with verifiable parental/guardian consent solely for custom product assembly.
4Purposes & Legal Grounds for Processing
Under UAE PDPL Article 4, we process personal data under the following legitimate grounds:
Contract Fulfillment
Hand-packing party bags, coordinating courier dispatch across Dubai and the UAE, and confirming orders.
Legal Compliance
Issuing compliant TRN tax invoices pursuant to UAE Federal Tax Authority (FTA) regulations.
Security & Fraud Prevention
Protecting against unauthorized transactions, chargebacks, and cyber security threats via Cloudflare edge protections.
Customer Care
Handling party date modifications, delivery inquiries, and bespoke corporate / school requests.
5Payment Processing & PCI-DSS Security
All online payments on Your Party Sorted are processed through Shopify Payments, Apple Pay, and certified regional banking acquirers.
Your complete 16-digit debit/credit card numbers and CVV codes are encrypted through TLS 1.3 encryption and processed under Payment Card Industry Data Security Standards (PCI-DSS Level 1). Your Party Sorted does not store, view, or retain raw payment credentials on our servers.
6Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We disclose information only to vetted third-party service providers essential for e-commerce operations:
- Logistics & Courier Partners: Authorized UAE domestic couriers for last-mile residential delivery and tracking SMS dispatch.
- Hosting & Edge Infrastructure: Shopify Inc. and Cloudflare Inc. for high-availability cloud architecture and DDoS security.
- Verified Event Partners: For customers booking bespoke partner entertainment services (balloon styling, workshops), customer contact info is shared strictly with the selected partner upon deposit confirmation.
- Legal Authorities: When legally mandated by UAE federal courts, Dubai Police, or regulatory agencies.
7Your Legal Rights under UAE PDPL
Under UAE Federal Decree-Law No. 45 of 2021, you have the following guaranteed statutory rights:
- Right to Access: Request confirmation and copies of your personal data processed by us.
- Right to Rectification: Request correction of inaccurate, incomplete, or outdated data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data when no longer necessary for contractual or legal purposes.
- Right to Restriction: Request limitation of processing in certain contested situations.
- Right to Withdraw Consent: Revoke consent at any time for non-essential communications.
To exercise any of these rights, email our Data Protection team at hello@yourpartysorted.com. We respond to all verified requests within 30 days as required by UAE regulations.
8Cookies & Local Storage
We use cookies and localStorage tokens (such as yourpartysorted_cart_v1) solely to preserve your active cart session, store Pick & Mix bag selections, and remember cookie preferences. You may decline non-essential cookies via our consent banner or through your browser settings.
9Contact & Regulatory Inquiries
If you have questions, feedback, or concerns regarding this Privacy Policy or our compliance with UAE data protection standards, please contact our concierge: